Terms and conditions of use

Welcome to the Love Food Hate Waste website.

Everybody loves food and that's why the NSW Environment Protection Authority (EPA) is working in partnership with food retailers, community groups, not for profits and and local government (Partners) to deliver the Love Food Hate Waste program across NSW.

We are committed to reducing the amount of good food that is being sent to landfill in NSW through providing the community with practical and easy tips to reduce food waste in the home and at work.

About this website

Website Owner = Environment Protection Authority (ABN 43 692 285 758) ("EPA")

Domain name – www.lovefoodhatewaste.nsw.gov.au (the "website")

Access via – http://www.lovefoodhatewaste.nsw.gov.au/ (the "home page")

About these terms and conditions of use

These website terms and conditions of use ("terms of use") and the associated privacy statement ("privacy policy") and copyright page govern your access to and use of the Love Food Hate Waste website. You should read these terms of use and the privacy policy and the copyright carefully before using this website.

Your access/use implies agreement

The website is available for your use only on condition that you agree to these terms of use. By accessing/using the website, you are signifying that you agree to be bound by these terms.

Modifications to the terms

EPA may revise and update these terms of use at any time. Your continued usage of the website after any changes to these terms of use will mean you accept those changes.

Modifications to the information

EPA and its program partners do not warrant the accuracy, adequacy or completeness of material on this website. All information on this website may be changed, supplemented, deleted or updated without notice at the sole discretion of EPA.

Errors and problems

EPA does not guarantee that the website will be free from viruses, or that access to the website will be uninterrupted.

EPA Privacy Policy

EPA must comply with the Privacy and Personal Information Protection Act 1998 (NSW), which regulates the collection, storage, quality, use and disclosure of personal information. For details see EPA and your privacy.

License and ownership

The copyright for the content on this website is owned or licensed by EPA and its program partners and is protected under the Copyright Act 1968 (Cth) and by other copyright laws in other countries. No material on this website may be reproduced, adapted, uploaded to a third party, linked to, framed, performed in public, distributed or transmitted in any form by any process without the specific written consent of EPA.

All custom graphics, icons, and other items that appear on the website and all associated trademarks, are trademarks of EPA.

For more information, please see the Copyright page.

User generated content

If you have a suggestion about content which the NSW EPA can include on this website, please email the Love Food Hate Waste team.

In submitting content (recipes for leftovers, tips, personal anecdotes and stories about food, shopping, avoiding food waste, etc) to the website, you agree to not:

  • defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others
  • publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information
  • upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operations of another's computer
  • falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded
  • restrict or inhibit any other user from using and enjoying the website
  • harvest or otherwise collect information about others, including email addresses, without their consent
  • violate any applicable laws or regulations.

In providing content, you:

  • warrant that you own or control the copyright to the content or otherwise have permission to publish the content electronically and the publication and use of your content on the website will not infringe the intellectual property of others
  • agree to make your content available to other users of the website to copy, distribute, display, download and otherwise freely deal with the material for any non-commercial purpose, not including the modification or sale or use in advertising of any part of this material by third parties without permission
  • agree to indemnify EPA with respect to any action arising from the publication of their content to the Love Food Hate Waste site.

You will retain copyright in all original content you submit to the website that is published.

EPA will not pay you for the use of content that you submit for publication on the website.

Moderation of user generated content

To facilitate the free exchange of public opinion and at the same time monitor any potentially disruptive or undesirable input, user generated content to be included on the website will be moderated by the Love Food Hate Waste team at EPA.

EPA is under no obligation to post any content provided by users and cannot guarantee a timeframe for when content will be posted. EPA may remove any content at any time. Other than to monitor potentially undesirable or inappropriate input, EPA does not check the quality of user-generated content (such as recipes and tips).

In particular, EPA makes no representations or warranties about the safety, accuracy, completeness and fitness for a particular purpose of user generated content. Your use of user-generated content on this website is at your own risk.

The inclusion of user generated content on the website in no way indicates or implies that such content is endorsed by EPA or its program partners.

Outbound links

The website may contain links to third-party websites and resources ("linked sites"). These linked sites are provided solely as a convenience to you and do not imply any endorsement of the sites by EPA. EPA makes no representations or warranties regarding the availability, correctness, accuracy, performance or quality of the linked site or any content, software, service or application found at any linked site.

Inbound links

EPA generally encourages and agrees to your linking to the Love Food Hate Waste home page through a plain text link on your website without the need for agreement between yourself and EPA. However, linking to any other page of the website is strictly prohibited, without express written permission from EPA.

Feedback, suggestions, comments or requests

EPA encourages you to make feedback, suggestions, comments or requests using the online form, mailing address or telephone number listed on the contact us page. We aim to have a member of the Love Food Hate Waste team contact you in return, either by phone or email, within five business days. The personal information (name, telephone number, email address, etc) you provide in order to submit feedback or an enquiry is protected by the Love Food Hate Waste privacy policy.


The Australian section is provided for use only by Australian residents. The law applicable to use of the Australian section and to disputes arising out of the Australian section is the law of the State of New South Wales.


Disclaimer of warranties

Your use of information in the website is at your own risk. EPA and its program partners make no representations or warranties about the accuracy, completeness, security or timeliness of the content, information or services provided by the website and disclaims all warranties, either express or implied, statutory or otherwise, including but not limited to the implied warranties of merchantability, non-infringement of third parties' rights, and fitness for a particular purpose.

In particular, EPA makes no representations or warranties about the safety, accuracy, completeness and fitness for a particular purpose of user generated content. Your use of user-generated content on this website is at your own risk.

Quality of information

EPA and its program partners endeavour to make sure that information provided on the Love Food Hate Waste site and in other publications is correct at the time of its publication. However, EPA and program partners are not responsible though for the quality of information provided by other users.

Where necessary you should obtain independent advice before making any decision based on the information on this site, including information provided by other users. The information on this site is made available on the understanding that EPA and its program partners, to the extent permitted by law, accept no responsibility for any damage, cost, loss or expense incurred by you as a result of:

  • any error, omission or misrepresentation on this site
  • any malfunction or failure to function of this site
  • without limiting the above, any delay, failure or error in recording, displaying or updating information, including but not limited to, data relating to credit holdings.

Where there are known limitations to the information provided online, we will include an explanation of these limitations wherever possible. If there is any material that you consider to be misleading or inaccurate, please contact us and it will be corrected as soon as possible.

Your responsibilities

If you use electronic services offered on the EPA website, you should understand that while we do our best to ensure the availability of these services, they cannot be guaranteed. We also recommend that you ensure current anti-virus software is operating on your computer at all times.

Images of people now deceased

EPA is aware that many Aboriginal people and Torres Strait Islanders are offended by the depiction of deceased members of their communities. While we have made every effort to ensure that only pictures of Aboriginal people and Torres Strait Islanders still living are used on this site, visitors to the site are warned that it may contain images of people now deceased. Please contact us if you know of the death of any Aboriginal or Torres Strait Islander person depicted on this site.

Linked sites

This website contains links to other websites (linked sites). These links have been included on the EPA site with the intention of increasing the information available to you. If you use these links, you may leave this website. EPA has no control over linked sites, and as a result:

  • we do not accept responsibility or liability for any loss, damage, cost or expense you might incur if you rely on information which appears on linked sites
  • when you visit a linked site, you will be subject to the privacy policy of that site. You will no longer be protected by the privacy policy of the Love Food Hate Waste site
  • we are not responsible for the views, opinions, standards or information expressed on linked sites. The provision of a link does not imply that EPA endorses those sites or the people or companies who own them, and vice versa.

Search engines

The search engines provided on this website are to assist users to locate resources more quickly. However EPA takes no responsibility for the accuracy, currency, reliability or correctness of search results, and does not warrant or represent that the search engines are free from errors or omission, or that they are exhaustive.


We also recommend that you ensure current anti-virus software is operating on your computer at all times.

EPA provides no warranty that this website will be free of infections by viruses or any other manifesting, contaminating or destructive properties.

Limitation of liability

If EPA or its program partners are found responsible for any damages, EPA is responsible for actual damages only. In no event shall EPA or its program partners be liable for any incidental, indirect, exemplary, punitive and/or consequential damages, lost profits, or damages resulting from lost data or business interruption resulting from the use of or inability to use the website.